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Q: Can you hold a place before I apply?
A: No we cannot. Once we receive an application we will hold that unit for 24 hours to the person whos application was accepted. During that 24 hours we will need to collect a holding deposit and a signed lease.
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Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: Your security deposit and first months rent are paid upon move in.
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Q: How old do you have to be to apply?
A: 18 years of age
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Q: Is the deposit refundable?
A: Security deposits are refundable. Expectations for security deposit refunds will be listed in your lease agreement.
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Q: Who needs a cosigner?
A: Cosigners are welcome to apply with any tenant that feels that he/she may require one. We screen our tenants through an online screening system called CoreLogic -SafeRent. They have a few resources on their website that can help you determine if you need a cosigner.
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Q: You have a property I want to rent. How do I apply?
A: You may apply on our website or in person. Please note that the application fee is $30 per person, and is non refundable.
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Q: How do I pay rent?
A: Once you sign your lease you will be set up with an online tenant portal where you can pay your rent with a credit or debit card. On your portal you can also pay through our free Echeck option. You may also drop your rent off in person with a check or money order.
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Q: I want to get a pet. What do I do?
A: You will first need to contact the office to see if the owner of your property allows pets. If pets are allowed you will need to provide an application for the pet. If accepted, you will be required to pay an additional deposit.
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Q: I want to move out, but my roommate wants to stay. What do I do?
A: Situations like this have various procedures and outcomes. Please send us a letter with your intent to vacate, and we will contact you to go over all of your options.
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Q: My lease expiration is coming and I want to move out. What do I do?
A: 30 days prior to your move out date you will want to deliver a written notice stating your move out date, forwarding address, and any additional information we may need to know about the home. Please make sure to sign and date your letter.
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Q: Who is responsible for paying for repairs & maintenance requests?
A: General rule is "tenant caused, tenant pays". This means that if you cause damage to the home you will be responsible to fix it; however, if there is a problem that was not caused by you it will be at the owners cost to remedy the repair. *Please note that specific Nevada laws apply to maintenance and repairs and that some repairs are not required to be fixed.
